Excellent Leaders Need to Have or Develop the Skills of Empathy

question 12

Multiple Choice

Excellent leaders need to have or develop the skills of empathy and expressiveness when dealing with others in the workplace.This is also known as understanding and managing own feelings and emotions as well as discerning the emotions of others.What is this an example of required by good leaders?

• A) Social awareness
• B) Self-awareness
• C) Emotional intelligence
• D) Intellectual ability

Understand the nuances of formal versus conversational language in business communication.

Recognize the use and misuses of rubber stamps in professional emails and letters.

Identify the contexts in which a less formal style of communication is appropriate.

Grasp the concept of the you-viewpoint and its application in positive message framing.

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Definitions:

Speculators

Individuals who attempt to profit from the buying and selling of assets, often predicting future price movements.

Arbitrageurs

Individuals or entities that attempt to profit from price differences of the same or similar financial instruments, on different markets or in different forms.

Capital Outflows

The movement of money for the purpose of investment, operations, or purchases away from a country or region.

U.S. Assets

Assets located within the United States, including real estate, stocks, bonds, and other financial instruments.