Tracy Is an RN Case Manager Who Interfaces Between the Centers

question 15

Multiple Choice

Tracy is an RN case manager who interfaces between the Centers for Medicare & Medicaid.Tracy's responsibilities most likely would include:

• A) managing physician-led research.
• B) monitoring physician documentation of the need for medical care.
• C) determining which services are designated fee-for-service.
• D) identifying errors in physician diagnoses.

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Definitions:

William Bridges

An author and consultant who focuses on transitions and managing change in individuals and organizations.

Acceptance

The act of receiving or consenting to something offered, or the recognition of a situation without attempting to change it.

Personal Loss

The experience of losing something significantly valuable to an individual, such as a loved one, job, or personal belonging, leading to grief and sorrow.

Unfreezing Process

The initial phase in change management where existing patterns are destabilized to prepare for transformation.