Your Organization Has Made a Decision to Implement TCAB in Your

question 7

Multiple Choice

Your organization has made a decision to implement TCAB in your hospital.As a manager,what strategies would you use to implement TCAB?

• A) Encourage recognition among staff of their knowledge of the patient-care environment.
• B) With staff, select small changes for consideration.
• C) Select only projects that have widespread impact.
• D) Secure external advisors to evaluate innovation.
• E) Present ideas based on best practices and ask staff for advice on implementation.

Identify appropriate situations for using the indirect approach.

Recognize effective buffers and opening statements for negative news messages.

Formulate effective ways to present bad news to maintain good relationships.

Differentiate between negative phrases and neutral or positive communication strategies.

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Definitions:

Across Situations Design

An experimental approach to study how consistent behaviors or responses are across different situations or contexts.

Multiple Baseline

A research method used in behavioral sciences to assess the effects of an intervention across multiple scenarios, subjects, or behaviors by introducing the change at different times.

Treatment

In research, an intervention or set of conditions applied to participants to examine its effects.

Single-case Designs

Experimental research methods focused on observing the effects of treatment or intervention on individual participants or cases.