Which of the Following Activities Would Represent a Customer-Friendly Approach

question 17

Multiple Choice

Which of the following activities would represent a customer-friendly approach in a healthcare setting?

• A) Using a local anesthetic before inserting a needle into a child's arm
• B) Repeating patient history information to the admitting clerk, the admitting nurse, and the ultrasound technician
• C) Ensuring that birthing preferences are on file and available in a laboring mother's chart
• D) Providing support to families when a family member is brought into trauma

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Definitions:

Price Of Medical Care

The total cost incurred for medical services, treatments, or interventions, including hospital charges, physician fees, and medication prices.

Overall Price Level

The aggregate or average level of prices of goods and services in an economy, often considered in terms of inflation or deflation.

Healthy Life Expectancy

The average number of years a person can expect to live in full health, without disease or injury.

World Leader

A person who holds a significant position of authority in a national government or international organization, influencing global or regional politics and policies.