During a Discussion of Concern About Approaches Used with Aggressive

question 1

Multiple Choice

During a discussion of concern about approaches used with aggressive patients in the Emergency Department,several staff members express concern for their safety.As a leader,the nurse manager should:

• A) look directly at speakers and acknowledge their comments.
• B) promise to implement each suggestion that is made.
• C) implement the idea that receives the most discussion.
• D) listen but implement the plan that she had in mind before the discussion began.

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Definitions:

Self-managing Teams

Groups of employees tasked with organizing their own workload and making decisions without direct supervision from higher-level managers.

Certification

A formal process verifying that an individual or organization has met a set of criteria or standards, often in a professional context.

Sherman Antitrust Act

A landmark federal statute in the US passed in 1890 that outlaws monopolistic business practices and promotes free competition in the marketplace.

Restraint of Trade

Any activity or agreement that restricts competition in the marketplace, often reviewed under antitrust laws.