If You Are Listening Mainly to Understand the Speaker's Needs

question 31

Multiple Choice

If you are listening mainly to understand the speaker's needs and wants,you are engaging in ______________

• A)content listening.
• B)critical listening.
• C)empathic or active listening.
• D)sustained listening.

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Definitions:

Trustworthy

Deserving of trust or confidence, reliable and dependable in character, actions, and intentions.

Equity

The concept of fairness or justice in situations, ensuring fair treatment and distribution of resources among individuals or groups.

Social Exchange

A theory that suggests human relationships are formed by the use of a subjective cost-benefit analysis and the comparison of alternatives.

Mere Exposure Effect

The psychological phenomenon by which people tend to develop a preference for things merely because they are familiar with them.