When Writing a Claim Letter,the Best Way to Begin Is

question 41

Multiple Choice

When writing a claim letter,the best way to begin is ________

• A) by complimenting the company for past service.
• B) providing a detailed description of the faulty merchandise.
• C) with a straightforward statement of the problem.
• D) to threaten legal action if you do not receive a favourable adjustment.

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Definitions:

Problem-Solving

A cognitive and strategic process involving the identification of issues and the development of viable solutions.

Paternalistic Organization

A management approach where the organization assumes a fatherly role in its dealings with employees, offering both care and guidance.

Union Acceptance

The degree to which businesses and the broader society accept and support the presence and activities of labor unions.

Servicing Model

A labor union approach focused on providing services and support to members, such as legal advice, instead of emphasizing collective action.