When Implying Bad News _____________

question 22

Multiple Choice

When implying bad news _____________

• A)be sure your audience understands the entire message,including the bad news.
• B)overemphasize the positive.
• C)be direct,using words like "can't" and "unable."
• D)apologize first,and then state your reasons for the rejection or denial.

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Definitions:

Rule Making

The process by which government agencies formalize and enact regulations or standards that govern behavior within specific industries or areas.

Legislative Authority

The power vested in a legislative body to enact laws, amend them, and repeal them.

Moratorium

A temporary prohibition or suspension of an activity or law, often used during emergencies or when deemed necessary for public welfare.

Administrative Law

The collection of rules and decisions made by administrative agencies to fill in particular details missing from constitutions and statutes.