In the Closing of a Bad-News Message,you _____________

question 85

Multiple Choice

In the closing of a bad-news message,you _____________

• A)encourage the person to write or call to discuss the situation further.
• B)build goodwill by ending on a positive note.
• C)ask for feedback on whether the decision is acceptable to the reader.
• D)express concern over possibly losing the reader's business.

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Definitions:

Central Place

A focal point in a landscape, often a town or city, where goods and services are available and to which people travel for economic activities.

Small-Scale Producers

Individuals or businesses engaged in the creation or manufacture of goods in limited quantities, often characterized by handcrafted techniques and personalized outputs.

Complex Society

A society characterized by a hierarchical structure, specialization of labor, and the presence of complex institutions.

Community

In primatology, a unit of primate social organization composed of fifty or more individuals who collectively inhabit a large geographical area.