If a Customer Uses the Comment Feature to Criticize the Content

question 30

Multiple Choice

If a customer uses the comment feature to criticize the content of your business blog,

• A) you should respond promptly and honestly.
• B) ignore it unless the critic is incorrect.
• C) post it, and follow with a blog entry to show your audience that it will not be tolerated.
• D) you should immediately shut the blog down to avoid potential harm to your reputation.
• E) do none of the above.

Identify the conditions under which the economy moves along or shifts the short-run Phillips curve.

Understand the natural rate of unemployment and its significance.

Differentiate between active and passive economic policies and their impact on business cycles.

Understand the long-run self-correction mechanisms in the economy.

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Definitions:

Diffusion

The passive movement of molecules or particles from an area of higher concentration to an area of lower concentration, until equilibrium is reached.

Allergic Reaction

An immune response to a substance, known as an allergen, that is typically harmless to most people.

Osmosis

The movement of water molecules through a semipermeable membrane from a region of lower solute concentration to one of higher concentration.

Charged Molecules

Molecules that have an electric charge due to the loss or gain of one or more electrons.