When Delivering Bad News,wording Such as "We Must Turn Down

question 79

Multiple Choice

When delivering bad news,wording such as "We must turn down," "I am unable to," and "We cannot afford to"

• A)softens the blow by drawing attention away from the reader and onto the sender.
• B)will impress the reader as being straightforward and forceful.
• C)is likely to cause pain and anger in the reader.
• D)is unavoidable.
• E)displays your professionalism.

---

Definitions:

Socially Acceptable Outlets

Activities or behaviors that are considered appropriate and acceptable by society for expressing feelings or energy.

Sexual Thoughts

Cognitive processes focused on sexual desire, fantasies, or activities.

Cathartic Release

The act of freeing oneself from powerful or bottled-up emotions, resulting in alleviation.

Funniness

The quality of causing laughter or amusement; humor.