Even When You Are Positive the Person Making a Claim

question 51

Short Answer

Even when you are positive the person making a claim or request for adjustment is not telling the truth,it is vital to avoid saying or writing anything the recipient might interpret as ________: the intentional communication of false statements that damage character or reputation.

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Definitions:

Values

Core beliefs or standards that guide and motivate attitudes and actions, reflecting what is important to an individual or society.

Norms

Shared expectations or rules within a society or group about how members should act.

Personality Test

A questionnaire or other standardized instrument designed to reveal aspects of an individual's character or psychological makeup.

Established Standards

Officially recognized criteria or benchmarks that are widely accepted and used as a basis for comparison or judgment.