One Way to Overcome Audience Resistance to Your Message Is

question 71

Multiple Choice

One way to overcome audience resistance to your message is to

• A) use the hard-sell approach.
• B) present all sides of the issue before making the case for your position.
• C) emphasize your impeccable logic.
• D) speak negatively about your competitors.
• E) do all of the above.

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Definitions:

Communication Standard

Established protocols or guidelines that allow different communication systems to work together effectively, ensuring compatibility and interoperability.

Supply Chain

Involves all the steps involved in getting a product from a raw material to the customer, including production, transportation, and distribution.

Customer-Facing

Activities, roles, or functions in a business that directly interact with the customers, such as sales and customer service.

Customer-Touching

Directly interacts with customers, often used to describe technologies or processes that support customer service.