Norms Are

question 29

Multiple Choice

Norms are:

• A) The requirements of the job
• B) Company policies
• C) Unwritten rules of conduct established by the group
• D) Determined by Federal and State laws.

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Definitions:

Esteem Needs

According to Maslow's hierarchy of needs, these are the fourth level and include self-esteem, confidence, respect by others, and respect for others.

Theory X

A management theory assuming that employees are inherently lazy and will avoid work if they can.

Behaviour Motivation

The drive behind individuals' actions, influenced by internal desires and external rewards.

Theory Y

A management concept that assumes employees are intrinsically motivated, enjoy their job duties, and work to better themselves without direct supervision.