The Change Agent

question 12

Multiple Choice

The change agent:

• A) oversees the evaluation of the process
• B) determines the need for the change
• C) needs a broad range of knowledge of OD theories
• D) can never be an internal HRD person

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Definitions:

Personal Coping Strategies

Techniques that individuals use to deal with stressors and challenges in life, varying greatly among people.

Personal Control

The degree to which an individual believes they can influence or control the events affecting them.

Psychologists

Professionals in the field of psychology who study mental processes and behavior, offering therapeutic services to individuals and groups.

Problem-Focused Coping

A strategy for managing stress by directly tackling the problem that causes stress, rather than merely alleviating its symptoms.