When Susan Started Work at Henderson Textile Co

question 32

Multiple Choice

When Susan started work at Henderson Textile Co., she was amazed at its employees who would take 30-minute restroom breaks, leave for the day at 2 p.m., and generally belittle the company's management. Such employees' actions most likely developed over time as a result of a faulty____________ .

• A) general environment
• B) benchmark
• C) response to an opportunity
• D) organizational culture
• E) formalization strategy

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Definitions:

Dining Hall

A large room where meals are served and eaten, typically found in institutions like schools, colleges, or hostels.

Modeling

The process of learning behaviors by observing and imitating others.

Observant Teenager

A young person who pays close attention to their surroundings and notices things that others might overlook.

Mirror Neurons

Neurons that fire both when an individual acts and when they observe the same action performed by another, thought to be the basis for empathy and imitation.