A Recent Study Found That Only 29 Percent of First-Level

question 42

Multiple Choice

A recent study found that only 29 percent of first-level supervisors thought that their organization encouraged their employees to express their opinions openly. This means that the overwhelming majority of these supervisors engage in_____ .

• A) organizational silence
• B) organizational filtering
• C) negative grapevining
• D) lower level filtering
• E) arrested communication

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Definitions:

Organizational Responses

The ways in which organizations react to changes in their internal and external environments.

Reactor

A device used in chemical or nuclear processes to contain and control reactions safely.

Effect Uncertainty

The unpredictability regarding the potential outcomes or impacts of a decision or action.

Response Uncertainty

The inability to predict the outcomes of decisions or actions due to unpredictable external factors or incomplete information.