Which of the Following Statements About the Baldrige National Quality

question 33

Multiple Choice

Which of the following statements about the Baldrige National Quality Award is true?

• A) The purpose of the Baldrige Award is to recognize all companies that operate in the business-to-business market for their achievements in quality and business performance and to raise awareness about the importance of quality and performance excellence as a competitive edge.
• B) The Baldrige Award is primarily concerned with improving customer satisfaction.
• C) Companies that apply for the Baldrige Award are judged on a 1,000-point scale based on three criteria: leadership, customer and market focus, and business results.
• D) An emphasis on results is what differentiates the Baldrige Award from the ISO 9000 standards.
• E) All of these statements about the Baldrige National Quality Award are true.

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Definitions:

Shift Finger Transversely

Refers to the movement or positioning of a shift finger (a component in gear selection mechanisms) across a lateral axis to engage different gears.

Inertia Brake

On an automated standard transmission, this solenoid actuated brake helps stop the countershafts on initial engagements when the clutch is either out of adjustment or defective.

Input Shaft Speed Sensor

A sensor used to monitor the speed at which the input shaft is spinning in a vehicle's transmission, aiding in shift timing and control strategies.

Shifter Module

A component in a vehicle that enables the driver to change gears manually or automatically.