The Principal Reason for Requesting Feedback When Communicating with Patients

question 28

Multiple Choice

The principal reason for requesting feedback when communicating with patients is to determine whether they

• A) have a vision problem.
• B) are cooperative.
• C) understand what is being said.
• D) are mentally alert.

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Definitions:

Availability Heuristic

A quick-thinking process that depends on the first examples that pop into someone's head when they are considering a particular subject, idea, approach, or choice.

Relative Comparisons

The act of evaluating something in relation to another similar item.

Availability Heuristic

A cognitive shortcut that relies on the immediate examples that come to a person’s mind when evaluating a specific topic, concept, method or decision.

Representative Heuristic

A mental shortcut that involves making a probability judgement by comparing an object or event to a prototype of the object or event.