The__________part of the Balanced Scorecard Consists of the Processes, Decisions

question 76

Multiple Choice

The__________part of the balanced scorecard consists of the processes, decisions, and actions that managers and workers make within an organization.

• A) financial perspective
• B) customer perspective
• C) internal perspective
• D) learning perspective

---

Definitions:

Risk Premium

The extra return demanded by investors for taking on additional risk above the risk-free rate of return.

Asset Return

The income that an asset produces for its investor, measured as a percentage of the asset's purchase price.

Risk-free Rate

A theoretical return on an investment with zero risk, typically represented by treasury bills or government bonds.

Risk Premium

The extra return above the risk-free rate that investors demand to compensate for the additional risk of holding a risky asset.