Alaya's Secret Is a Chain of Beauty Salons, Where Part

question 73

Multiple Choice

Alaya's Secret is a chain of beauty salons, where part of employees' monthly leaves is granted depending on customer feedback. Two days of leave are granted based on performance and the remaining three days are granted based on customers' feedback on the quality of service. In this case, Alaya's Secret is committed to _____.

• A) total quality management
• B) line-flow production
• C) implementing a just-in-time program
• D) internal service quality

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Definitions:

Dismissing Attachment

Attachment style with low anxiety but high avoidance.

Low Anxiety

A state of being characterized by minimal stress, worry, or nervousness.

Dismissing Attachment

An attachment style characterized by a high value on self-reliance and independence, often dismissing the importance of relationships.

Negative View

A pessimistic or unfavorable perspective towards a situation, person, or concept.