Which of the Following Best Describes the Primary Goal of "Screening

question 20

Multiple Choice

Which of the following best describes the primary goal of "screening" telephone calls?

• A) Preventing calls from reaching the physician
• B) Handling calls at the lowest level possible
• C) Selecting which calls should be forwarded to which staff members through an understanding of the purpose of the call
• D) Determining whether the calls are emergencies

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Definitions:

Accrual Accounting

An accounting method where revenue and expenses are recorded when they are earned or incurred, regardless of when the cash is received or paid.

Proprietary Fund Types

Types of funds used by governmental entities to account for activities similar to those found in the private sector, where the intent is to recover costs through user charges.

Internal Service Funds

Funds used by a government entity to account for the services provided by one department to other departments on a cost-reimbursement basis.

Enterprise Funds

Governmental accounting funds used to account for operations financed and operated in a manner similar to private business enterprises, where the intent is that the costs are financed primarily through user charges.