The Medical Assistant Should Use Medical Jargon with Patients and Lay

question 59

True/False

The medical assistant should use medical jargon with patients and lay terms with physicians and other medical personnel.

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Definitions:

Corrective

Intended to rectify or improve a situation or condition.

Feedback

The response to a message.

Encourage

To inspire with courage, spirit, or confidence; to stimulate by assistance or approval.

Supportive Feedback

Communication feedback whose goal is to encourage desirable behavior.