Verbal Overshadowing Occurs With

question 70

Multiple Choice

Verbal overshadowing occurs with:

• A)show-ups because the participant makes an absolute judgment.
• B)show-ups because the participant makes a relative judgment.
• C)line-ups because the participant makes an absolute judgment.
• D)line-ups because the participant makes a relative judgment.

Understand the principles of effectively communicating negative messages to maintain goodwill and minimize negative impacts.

Analyze the implications of tone, wording, and structure in delivering negative or critical messages.

Identify appropriate strategies for softening negative news while retaining truthfulness and clarity.

Recognize the importance of choosing the right communication channel for delivering negative news based on the context and severity.