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Oftentimes,apologizing after a crisis isn't effective because of the
Personality Traits
Enduring characteristics that describe an individual's behavior across various situations and time.
Socially Desirable
Behaving in ways that are viewed positively by others, often to gain approval or avoid disapproval.
Personality
A combination of emotional, attitudinal, and behavioral response patterns of an individual.
Behavioral Measures
Observational or quantitative methods used to assess individuals' actions or behaviors in various contexts.
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