A Nursing Manager Has Noticed Increasing Incidents of Rudeness and Lack

question 20

Multiple Choice

A nursing manager has noticed increasing incidents of rudeness and lack of cooperation among co-workers.Which action by the manager is best?

• A) Holding a staff meeting and reminding the staff of policies regarding behavior
• B) Disciplining the "ringleaders" in order to make an example for the other staff
• C) Having informal meetings to solicit staff opinions on the workplace
• D) Announcing that raises will be withheld from staff members engaging in this behavior

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