The Revised Hassles and Uplifts Scale

question 20

Multiple Choice

The revised Hassles and Uplifts Scale

• A) asks people to rate everyday events either positively or negatively.
• B) is longer and more complex than the original Hassles Scale.
• C) is less able to predict headaches than the Social Readjustment Rating Scale.
• D) shows that the number of hassles is more important than the severity of hassles.

Identify and explain various types of conflicts within organizations.

Understand the impact of personality traits on conflict and conflict resolution.

Comprehend strategies for conflict resolution and their outcomes.

Recognize the role and effect of communication in conflict management.