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Crafting an Effective Claim Request

question 47

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Crafting an Effective Claim Request
Analyze the following routine claim letter and make needed revisions.
Dear Mr.Ortiz:
Eight months ago,I purchased the Wireless-G Broadband Router (2.4 GHz),Model No.WRT54G,from your company.After only eight months of use,it no longer works.It quit working while I was in the middle of a huge project,and the delay cost me hundreds of dollars.
Since this product came with a year warranty,I am upset that it quit working after less than a year.It must be defective.I have the receipt for purchase and want a replacement immediately.The router problem has already cost me time and money.If I don't receive a replacement or refund immediately,I will not buy your products in the future.
Please send a replacement router via express delivery to the address on this letterhead.
Thank you.


Definitions:

Traded

The act of buying or selling securities, commodities, or other financial instruments on financial markets.

Put-Call Parity

A fundamental principle in options pricing that establishes a specific relationship between the prices of European put and call options with the same strike price and expiration date.

European Put Option

A financial contract that gives the holder the right, but not the obligation, to sell an underlying asset at a specified price on the expiration date.

Exercise Price

The price at which the holder of an option can buy (for a call option) or sell (for a put option) the underlying security.

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