Which of the Following Statements Is FALSE Concerning Claim Messages

question 22

Multiple Choice

Which of the following statements is FALSE concerning claim messages?

• A)Most claims are from people who believe they have a legitimate complaint.
• B)The way an adjuster handles the complaint determines to a large extent the goodwill of the company.
• C)Complainers are less likely to continue to do business with a company than those who do not complain.
• D)Businesses that resolve claims effectively will retain most of the complainers as repeat customers.

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Definitions:

PLC Types

Various categories of Programmable Logic Controllers designed to meet specific automation needs and environmental conditions.

Mask Parameter

A technique or value used to selectively filter or process information, often in digital communication or image processing.

Sequencer File

A structured list or table used in programming of automation systems, which controls the execution of operations in a fixed sequence.

Sequencer Instructions

Commands used in PLC programming that control the execution order of a series of operations.