What Is a Good Practice When Working with a Customer

question 27

Multiple Choice

 What is a good practice when working with a customer on site?

• A) if a customer has a document on the screen, it's okay to read it
• B) limit use of your cell phone to work-related calls
• C) since you are there to help, it's okay to use the customer's phone for important calls
• D) inform the user that if you have to leave while they make a phone call, they will have to pay more

---

Definitions:

Whites

A term that can refer to a racial or ethnic group characterized by a light skin tone.

Blacks

A term referring to people of African descent, often used in the context of discussions about race and ethnicity.

Psychoanalytic Perspective

A branch of psychology focusing on the unconscious mind and its influence on human behavior and thought processes.

Abandoning

The act of leaving something or someone behind, often implying a lack of intent to return or resume contact.