What Should You Do After a Problem Has Been Resolved

question 22

Multiple Choice

 What should you do after a problem has been resolved at an on-site service call?

• A) if you restored data, tell the user all their data is fully restored
• B) hand the customer the bill and tell him to have a nice day
• C) tell the customer that if they contracted for preventive maintenance, these problems wouldn't happen
• D) if you changed anything since the last boot, reboot one more time

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Definitions:

Employer Resistance

The opposition from employers to union formation, labor demands, or changes in workplace policies that are perceived as unfavorable.

Collective Bargaining

A formal negotiation process where employers and employees' representatives aim to reach agreement on various aspects of employment terms.

Mexican Constitution

The supreme law of Mexico, established in 1917, outlining the structure of the government, rights and duties of citizens, and various social and labor rights.

Legally Enforceable

Refers to agreements, contracts, or obligations that can be upheld or compelled by law.