John Likes to Dine Out Frequently

question 41

Multiple Choice

John likes to dine out frequently. However, he gets very upset if the service at the restaurant is not to his liking. He loses his temper with the servers and rebukes them. Although he regrets his behavior later, he ends up repeating his behavior. His fellow diners usually avoid going out with him again. John's lack of control on his emotions suggests that:

• A) he has low emotional expressiveness.
• B) he has low emotional intelligence.
• C) he has high emotional contagion susceptibility.
• D) he has heightened awareness of his emotions.

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Definitions:

UCC

The Uniform Commercial Code (UCC) is a set of laws that provide legal standards and regulations for commercial transactions and dealings across the United States.

ATM Machine

An Automated Teller Machine is an electronic banking outlet that allows customers to complete basic transactions without the need for a branch representative.

Safe Harbor Defense

A legal provision that shields companies from liability under certain conditions if they can prove they acted in good faith or complied with specified regulations.

Fees Charged

The costs imposed by a service provider on its clients for the services offered.