After Being Notified That Her Husband Died of Heart Failure,a

question 21

Multiple Choice

After being notified that her husband died of heart failure,a wife approaches the nurse who cared for her husband and in the hospital hallway shouts angrily,"He'd still be alive if you'd given him your undivided attention!" Select the nurse's best response.

• A)"I understand you're feeling upset.Let's go to our conference room,and I'll stay with you until your family comes."
• B)"Your husband's heart was severely damaged and could no longer pump.There's nothing anyone could have done."
• C)"I will call the nursing supervisor to discuss this matter with you."
• D)"It will be all right if you cry.Crying is a normal grief response."

---

Definitions:

End-user Products

Final goods or services intended for consumption or use by the ultimate consumer, as opposed to intermediate goods used in production.

Not-for-profit Organizations

Entities that operate for purposes other than making a profit, often focusing on social, educational, or charitable objectives.

Marketing Segmentation

The practice of dividing a broad target market into subsets of consumers with common needs, characteristics, or behaviors, and targeting them with specific marketing strategies.

Form Utility

The value added by a company to a product or service, altering its original form to make it more desirable to consumers.