Examlex
The term _____ refers to the physical environment in which consumer services are performed.
Cognition-based
Relating to the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses.
Team Leader
An individual who guides, inspires, and coordinates the efforts of a group towards achieving its objectives.
Trust
Confidence or reliance on the character, ability, strength, or truth of someone or something.
Cognition-based
Trust or attitudes that are built on the foundation of one's knowledge, reliability, and perceived competence of another party.
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