According to the Expectancy/disconfirmation Theory, When Performance Perceptions Are More

question 1

Multiple Choice

According to the expectancy/disconfirmation theory, when performance perceptions are more beneficial than what was expected, _____ occurs.

• A) positive disconfirmation
• B) negative disconfirmation
• C) negative expectation
• D) positive expectation

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Definitions:

Negative Schema

Cognitive frameworks or beliefs that are pessimistic or detrimental, influencing how individuals perceive themselves and the world.

Depressing Feelings

Emotions that contribute to a state of feeling sad, hopeless, and discouraged.

Outlook on Life

An individual's general attitude or viewpoint towards life and the future.

Depressed Individuals

People who are experiencing depression, characterized by persistent feelings of sadness, hopelessness, and a lack of interest or pleasure in activities.