A Consumer Is More Likely to Experience True Dissonance Following

question 31

Multiple Choice

A consumer is more likely to experience true dissonance following a purchase when:

• A) the decision is easy to reverse.
• B) the product includes a warranty.
• C) the consumer has low self-confidence.
• D) the degree of confirmatory bias is low.

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Definitions:

Behavioral Approach

A method of studying leadership or other psychological phenomena by observing and analyzing observable behaviors rather than internal processes.

Leadership Behaviors

Actions and attitudes demonstrated by leaders, including how they communicate, motivate, and guide their followers toward achieving goals.

Universal Style

A hypothetical leadership approach presumed to be effective across different situations and groups, though in practice, leadership effectiveness often varies with context.

Team Outcomes

The results or outputs produced by a group working together towards common objectives.