Complaining Behavior Occurs When a Consumer Actively Seeks Out Someone

question 71

True/False

Complaining behavior occurs when a consumer actively seeks out someone to spread negative word-of-mouth.

---

Definitions:

Independent Variable

In research, a variable that is manipulated or changed by the researcher to determine its effect on another variable, called the dependent variable.

Control Group

In experimental research, a group of subjects that does not receive the experimental treatment and is used as a benchmark to measure the effect of the treatment on the experimental group.

Human Participants

Individuals who take part in research studies or experiments, contributing data through their actions, behaviors, or biological samples.

Debrief Participants

A process used in research studies where participants are informed about the study's purpose, procedures, and outcomes after their participation is complete.