When Competitive Intensity Is Low and Switching Costs Are High

question 47

True/False

When competitive intensity is low and switching costs are high, dissatisfied consumers are almost certain to switch.

---

Definitions:

Relevant Information

Data or facts that are pertinent and useful for decision-making, particularly in the context of solving specific problems or achieving objectives.

Responsible Business Conduct

Ethical and socially aware business practices that take into account their impact on the environment, consumers, employees, communities, and stakeholders.

International Monetary Fund

An international organization aimed at promoting global monetary cooperation and exchange rate stability.

Short-term Loans

Loans scheduled to be repaid in less than a year, often used for immediate operational needs.