Examlex
Which of the following characteristics of relationship quality indicates that a seller treats a customer as an individual with unique desires and requirements?
Self-Presentation
The process by which individuals attempt to control the impressions others form of them, often through managing their own behavior, appearances, or information in social contexts.
Modesty
The quality of being humble or reserved in behavior, dress, and language.
Self-Knowledge
The understanding or insight a person has into their own personality, actions, and motivations.
Unrealistic Optimism
The tendency of individuals to believe that they are less likely to experience negative events than others.
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