Matt Is Unhappy with the Luisteren Music Player That He

question 12

Multiple Choice

Matt is unhappy with the Luisteren music player that he bought recently. He mentions it to his friend Christine and suggests that she consider other brands. In the given scenario, Matt's behavior illustrates _____.

• A) positive disconfirmation
• B) negative word-of-mouth
• C) confirmatory bias
• D) switching behavior

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Definitions:

Dendrite

Branch-like extensions of a neuron that receive signals from other nerve cells and are crucial for transmitting electrical messages to the neuron's cell body.

Synapse

A junction between the axon terminals of one neuron and the dendrites or cell body of another neuron.

Hormones

A substance secreted by an endocrine gland that regulates various body functions.

Pituitary Gland

A small endocrine gland in the brain controlling various physiological processes through the release of hormones.