Downsizing Has Thinned the Ranks of Hospital Personnel

question 45

Multiple Choice

Downsizing has thinned the ranks of hospital personnel. In one hospital,management was bewildered by the high staff turnover rate,while in patient care areas,each nurse was doing the work of two nurses. Hospital employees were adamantly resisting any more change. According to Kurt Lewin,what method could hospital administrators use to manage this resistance?

• A)reduce communication to employees about the change process  
• B)adopt an autocratic leadership style  
• C)provide significant managerial support  
• D)encourage employees to work independently

---

Definitions:

Monopolistic Industry

An industry dominated by a single firm that has control over pricing and the market, facing little to no competition.

Blocked Entry

A condition in a market where barriers prevent new firms from entering, often leading to reduced competition and allowing existing firms to maintain higher prices and profits.

Price Elastic

Refers to the responsiveness of the quantity demanded or supplied of a good to a change in its price.

Demand

The desire for a particular good or service combined with the willingness and ability to pay for it.