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Training can be evaluated using financial metrics such as increased revenue or lower costs.
Reinforcement
A principle in behavioral psychology that increases the likelihood of a behavior repeating by applying a consequence, positive or negative, following that behavior.
Contrived Extrinsic Rewards
Incentives that are intentionally created to motivate specific behaviors or outcomes, which might not inherently be rewarding.
Smiles
Are facial expressions that typically signify happiness, pleasure, or amusement, often used as a form of non-verbal communication.
Information Processing
The method by which individuals take in, interpret, store, and retrieve information.
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