Which of the Following Is a Benefit That Companies Gain

question 107

Multiple Choice

Which of the following is a benefit that companies gain by empowering service workers for service recovery?

• A)Employees provide information to higher-level managers who make operating decisions. 
• B)Employees become competitive against each other,vying for promotions. 
• C)Employee interaction with customers will be warm and enthusiastic. 
• D)Employees negotiate terms with both suppliers and customers.

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Definitions:

Child Care

The care and supervision of a child or multiple children at a time, which includes educational, psychological, and social development activities.

Women Clergy

Female individuals who are ordained to perform religious duties in various faiths, challenging traditional gender roles in religious leadership positions.

Divinity School

An academic institution dedicated to the study of religious beliefs, practices, and ministry.

Religious Roles

The functions and responsibilities assigned to individuals within a religious context or institution.