Donna Runs a Printing Company and Has Called Her Press

question 140

Multiple Choice

Donna runs a printing company and has called her press supplier. The supplier is having difficulty locating a repair company for the press. What problem exists with the press?

• A)product failure  
• B)TQM  
• C)assurance  
• D)serviceability

---

Definitions:

Capital Goods

Long-term assets used in the production of goods and services, such as machinery, buildings, and equipment.

Consumer Goods

Products that are bought for consumption by the average consumer.

Capital Goods

Long-lasting goods acquired by businesses to create goods and services, as opposed to being directly consumed by consumers.

Opportunity Cost

The act of losing potential profits from other pathways when one route is taken.