Which of the Following Is the First Step in the Process

question 1

Multiple Choice

Which of the following is the first step in the process of managing retention?

• A) Measurement and assessment
• B) Management intervention
• C) Evaluation and follow up
• D) Tracking of intervention results

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Definitions:

Price Skimming

A pricing strategy involving setting an initially high price before gradually lowering it over time as the product's novelty wears off.

Price Discounting

A strategy of reducing the selling price of goods or services to attract customers or drive sales volume.