Joshua Is an Extremely Successful Salesperson for a Hospital-Products Manufacturing

question 117

Multiple Choice

Joshua is an extremely successful salesperson for a hospital-products manufacturing company. His sales are approximately twice those of the average salesperson in his category. However, Joshua's skills in managing his administrative work are minimal, and problems with orders, follow-up, and so forth are resulting. Joshua's boss is frustrated because significant training expenditures on Joshua have led to minimal improvement. Which of the following statements point to the best way to address this situation?

• A)This is likely a person/job fit issue, and Joshua should be moved to a different job or terminated.
• B)Joshua's job should be enriched because the lack of attention to administrative chores indicates boredom with the job.
• C)Joshua should be converted from an employee to an independent contractor so that he realizes the importance of his administrative duties.
• D)This is probably a person/job fit issue, and Joshua's job should be redesigned.

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Definitions:

Developmental Process

The sequence of growth or evolution of a living organism or a part of an organizational or conceptual entity.

Self-Organization

The process by which internal regulation or order emerges within a system or organism without being directed by an external control.

Reed

A type of tall, slender-leaved plant of the grass family, often found in wetlands or water, or a flexible woody stem used in making musical instruments.

Well-Being Processes

The actions or activities involved in the maintenance or improvement of an individual's physical, mental, and social health.