Examlex
Which of the following actions is the first step of the accident investigation process?
Escalate
In a support or service context, to transfer a problem or complaint to a higher level of authority or expertise for resolution.
Irate User
A term describing a user who is extremely angry or frustrated, usually with a service or product.
Help Desk
A service providing information and support to computer users, especially within a company.
Intermittent Wireless Connectivity
Describes the condition where a wireless internet connection frequently drops or fluctuates, causing unreliable service.
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