Which of the Following Guidelines Should Be Followed When Dealing

question 40

Multiple Choice

Which of the following guidelines should be followed when dealing with potentially violent employees?

• A) Indicate the need for time to respond to the concerns voiced, and then set up another time for follow-up.
• B) Respond to them strongly using aggressive keywords so as to indirectly demonstrate a position of power.
• C) Avoid notifying security personnel as this might provoke violent reactions and worsen the situation.
• D) Avoid asking questions that require long answers or explanations as this might irritate or intimidate them.

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Definitions:

Accountable

Being responsible or answerable for one's actions, ensuring transparency and reliability in personal and professional conduct.

Diversity Competency

Involves the knowledge, skills, and abilities to value, respect, and leverage the differences among individuals to contribute positively to goals and objectives.

Adaptations

Adjustments or changes made by organisms or systems in response to environmental conditions or challenges.

Transformations

Significant changes or alterations in form, nature, or appearance.