Who Wrote Quality Is Free in 1979 and Is Best

question 1

Multiple Choice

 Who wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects?

• A) Juran
• B) Ishikawa
• C) Crosby
• D) Deming

---

Definitions:

Pompeo Batoni

An 18th-century Italian painter known for his classical portraits and historical subjects, representative of the Grand Tour artistic patronage.

On-Location Portraits

Photography or portrait painting that takes place in a specific, often meaningful, environment outside of a studio, capturing the subject in a natural or significant setting.

Borda Count

A voting method where voters rank options or candidates and points are assigned based on position in the ranking, with winners determined by total points.

Pairwise Voting

A voting system where choices are compared to each other in pairs, with voters selecting one option over the other in each pair.