A Manager Instructs an Employee to Ship an Item with a Minor

question 52

Multiple Choice

A manager instructs an employee to ship an item with a minor defect to a customer in violation of the employee's personal values.This is an example of:​

• A)​role ambiguity.
• B)​person-role conflict.
• C)​interrole conflict.
• D)​non-role conflict.

---

Definitions:

Goods In Transit

Items that have been shipped by a seller but not yet received by the buyer, existing in a limbo state on the balance sheet until delivery.